pt989 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and the rights available to you under applicable data protection principles.
Six core commitments that define how pt989 handles your personal data. The full legal text in each clause below takes precedence.
All data transmitted between your device and the pt989 platform is protected by 256-bit SSL/TLS encryption. This applies to account login, payment processing, and all KYC document uploads — no exceptions.
pt989 collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with anti-money-laundering obligations. We do not gather data speculatively or for purposes beyond those stated in this policy.
pt989 does not sell, rent, or license your personal data to third-party marketers, data brokers, or advertising networks. Your information is shared externally only as described in this policy — with payment processors, identity verifiers, and regulatory bodies when legally required.
Access to player personal data within pt989 is restricted on a strict need-to-know basis. All staff with data access are bound by confidentiality obligations and undergo regular data-protection training. Unauthorized internal access is treated as a disciplinary matter.
You have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You may also object to certain processing activities or request that we restrict how we use your data. See Clause 10 for the full list of your rights.
pt989 retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. KYC documents and transaction records are subject to mandatory retention periods under international AML standards; all other data is deleted or anonymized once its purpose has been served.
As a pt989 player, you hold the following rights over your personal data. Full details and the process for exercising each right are set out in Clause 10 of this policy.
Request a copy of the personal data pt989 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
Request correction of any inaccurate or incomplete personal data we hold about you. You may also update most account information directly through your pt989 account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations such as AML record-keeping requirements.
Request that pt989 restricts processing of your data in certain circumstances — for example, while a dispute over the accuracy of your data is being resolved.
Object to processing of your personal data for direct marketing purposes or where pt989 relies on legitimate interests as the legal basis for processing. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds.
Request a machine-readable copy of the personal data you have provided to pt989, where processing is based on your consent or the performance of a contract, so you can transfer it to another service provider.
Where pt989 processes your data on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
If you believe pt989 has not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority in the jurisdiction governing this policy.
pt989 ("the Company", "we", "us", "our") operates the online gaming platform accessible at https://pt989.cam. We provide a full range of gaming products — including live casino tables, sports betting markets, togel (Indonesia's traditional numbers lottery) draws, and slot games — to adult players across Indonesia.
In the course of providing these services, we necessarily collect and process personal data relating to players ("you", "your"). We take our data-protection responsibilities seriously and are committed to handling your personal data with integrity, transparency, and care.
This Privacy Policy applies to all personal data collected through the pt989 website, mobile-optimized platform, live chat support, email correspondence, and any other channel through which you interact with pt989. It should be read alongside our Terms & Conditions and our Responsible Gaming policy.
pt989 is the data controller in respect of the personal data collected and processed under this policy. As data controller, we determine the purposes and means by which your personal data is processed and bear primary responsibility for ensuring that processing is carried out lawfully and in accordance with this policy.
Our designated data-protection contact can be reached at the email address set out in Clause 15. Players in Indonesia may also submit data-protection inquiries through our 24/7 Indonesian-speaking support team, which operates in WIB (UTC+7) and can escalate matters to our data-protection contact on your behalf.
pt989 collects the following categories of personal data. The specific data points collected depend on the context in which you provide them and the services you use.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP or passport number), photograph or scan of identity document. |
| Contact Data | Email address, Indonesian mobile phone number, residential address (including city — e.g., Jakarta, Surabaya, Bandung, Bali, Yogyakarta). |
| Financial Data | Bank account name, bank account number, bank name (e.g., BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history denominated in IDR. |
| Gaming Activity Data | Wager amounts, game types played, session durations, win/loss records, bonus participation history, responsible gaming tool usage. |
| Technical Data | IP address, device type and model, operating system, browser type and version, session tokens, geolocation data (country/city level). |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence, and any feedback or complaint submissions you send to pt989. |
| Marketing Preference Data | Your opt-in or opt-out status for promotional communications, preferred communication channels, and promotional offer interaction history. |
We do not collect or process special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data) unless this is strictly required for responsible gaming assessments and you have given explicit consent.
We collect personal data through the following channels:
pt989 processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
pt989 uses your personal data for the following purposes:
pt989 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
All third parties with whom pt989 shares personal data are required to handle that data in accordance with applicable data-protection law and are prohibited from using it for any purpose beyond the specific service they provide to us.
pt989 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that help us recognize you across sessions, maintain your login state, and understand how you use the platform.
We use the following categories of cookies:
pt989 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair your ability to access certain platform features.
pt989 implements a layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, and destruction:
Subject to applicable law and certain limitations, you hold the following rights in respect of your personal data held by pt989:
To exercise any of the above rights, please submit your request in writing to the contact address in Clause 15. We may ask you to verify your identity before fulfilling the request. We will respond within 30 calendar days; complex or multiple requests may require up to an additional 60 days, in which case we will notify you of the extension.
pt989 retains personal data for the following periods, after which data is securely deleted or anonymized:
| Data Category | Retention Period |
|---|---|
| KYC Identity Documents | Minimum 5 years from account closure, or longer if required by applicable AML legislation. |
| Transaction Records (Deposits & Withdrawals) | Minimum 5 years from the date of each transaction. |
| Account Registration Data | Duration of account plus 5 years following closure. |
| Gaming Activity Logs | 3 years from the date of each session, or longer if relevant to an ongoing dispute or investigation. |
| Support Communications | 3 years from the date of the last communication in each thread. |
| Marketing Preference Data | Duration of account, or until you withdraw consent, whichever comes first. |
| Technical / Session Logs | 90 days from the date of generation, unless retained longer for fraud investigation purposes. |
Where data is retained solely to comply with legal obligations, access to that data is restricted to the personnel responsible for regulatory compliance and it is not used for any other purpose.
pt989 operates globally and your personal data may be transferred to and processed in countries outside of Indonesia. Some of these countries may not have data-protection laws equivalent in scope to those applicable in Indonesia.
Where such international transfers occur, pt989 ensures that appropriate safeguards are in place, including:
If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact us using the details in Clause 15.
The pt989 platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and accounts that cannot be verified as belonging to an individual aged 21 or older will be closed.
If you believe that a person under the age of 21 has registered a pt989 account or provided personal data to us, please notify us immediately at the contact address in Clause 15. We will investigate promptly, close any such account, and securely delete the associated data.
pt989 reserves the right to amend this Privacy Policy at any time. Changes may reflect updates to our data-processing practices, new legal or regulatory requirements, or improvements to how we communicate our privacy commitments to players.
When we make material changes to this policy, we will notify registered account holders by email and display a prominent notice on the platform at least 7 calendar days before the revised policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the pt989 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you should discontinue use of the platform and contact our support team to request account closure.
For any questions, requests, or complaints relating to this Privacy Policy or pt989's handling of your personal data, please contact our data-protection team through the following channel:
If you are not satisfied with pt989's response to a privacy complaint, you have the right to escalate the matter to the relevant independent supervisory authority or dispute-resolution body in the jurisdiction governing this policy. pt989 will cooperate fully with any such authority in the course of any investigation.
For related legal documentation, please also review our Terms & Conditions and our Responsible Gaming policy, which together govern your use of the pt989 platform.
Our support team is available around the clock to help with any data-protection queries. You can also review our Terms & Conditions or visit our FAQ for answers to the most common account questions.
Your data is encrypted and protected. pt989 never sells your personal information to third parties.